In a very short time, the company has grown to include Rock-n-Roll-Action-Figures.com, the company headquarters in Minneapolis, MN, a wholesale action figures division, and a 55,000 square foot shared warehouse space located in Traverse City, Michigan.
As a small company in a world of fierce competition, we are always willing to go above and beyond to make your action figure shopping experience perfect. If you have any suggestions about how we can improve your shopping experience, or if you have a certain product you would like to see listed by us, please let us know. If you have any questions about
our toys, collectible products, or policies, please feel free to contact us. If you have a question about a particular order, be sure to include the order number and purchase date.
Phone: 612-386-9690 (M-F, 9:00 AM- 4:00PM CDT)
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100% Satisfaction Guarantee and Return Policy:
We appreciate your business and stand by everything we sell. Customer
satisfaction is our #1 priority. If you are unhappy with your purchase
from Rock-n-Roll-Action-Figures.com for any reason, please return the
product in its original packaging to us within 7 days of purchase and we will offer an exchange
or refund the full purchase price (excluding shipping). Please email us with your order number and the purchase date to notify
us of the return before sending it back. We will let you know how to complete your return. All returns must be sent with some type of delivery confirmation. We suggest United States Postal Service Priority Mail with delivery confirmation. This allows us to track the return online and helps you verify to us that the return has been mailed. It only costs $4.85 to mail a 1 pound package to anywhere in the country with delivery confirmation.
Returns will be rejected and returned to the customer if they are not in their original unopened condition.
• Payment Terms and Condtions:
You can pay for your order on our website using any major credit card, Paypal funds, or an electronic check through Paypal. Just add your products to your shopping cart by clicking the product's "Add to Cart" button. When you are ready to check out, click on the "View Cart" button on the far upper right hand side on the top of the page and you will be walked through the checkout procedure. As per Minnesota tax laws, a 6.5% sales tax will be added to all orders. All purchasing information is securely incripted by PayPal's SSL configuration, so you know your personal data is safe and secure. If you have any concerns about this, please just let us know. If you are having any problems checking out, please let us know and we will talk you through the process.
• About Our Products:
All of our collectibles, action figures, toys, and other products are new in their original retail container unless otherwise stated. Our products are in retail store quality, but we do not make any mint condition guarantees. If you are worried about the collector condition of a particular product, please contact us and we will see what we can do. If you are looking for a particular product, let us know and we'll do everything we can to get it for you.
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Shipping:
Orders typically ship within 1-2 business days via the selected shipping option, but this is not a guarantee. Order processing times fluctuate throughout the year based on order volume and other factors. In addition, we reserve the right to edit the shipping method on your order to get it to you in the most economical and efficient way.
US Domestic Shipping: Orders will be shipped using the United States Postal Service's Parcel Post with delivery confirmation (4-12 days plus order processing time), USPS Priority Mail Service with delivery confirmation(2-4 days plus order processing time). For orders of 1-3 action figures, we suggest shipping your order via USPS Priority Mail to get your order quickly and efficiently. Shipping costs will be displayed during checkout. Please contact us if you have any questions or comments about our shipping poliies.
International Shipping: We ship worldwide. Please select the USPS Global Priority Mail shipping option during the checkout process. The USPS Global Priority mail service does not include online tracking or delivery confirmation, so if you need tracking, please contact us and we will set up a UPS or FedEX shipment for you. It will be more expensive, but it will have tracking. Please note that international customers are responsible for payment of any customs or import taxes charged by their home countries.
• Wholesale Opportunities:
We have launched our wholesale portion of the website. Please check out all our wholesale products on our wholesale action figures and toys page.
Is my credit card information secure?
Yes, the truth about on-line purchasing is that you take less risk ordering on-line than you do using your credit card at a restaurant or department store. According to CNN, "The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions."
All online transactions at Rock-N-Roll-Action-Figures.com are transmitted over Yahoo and Paypal's secure internet servers. Yahoo and PayPal use industry standard security systems, so you know that all your information is safe.
If you have questions regarding our credit card security policies, please contact us using the form at the top of this page.
I really like some of the graphics, pictures, and text that I saw on this site, can I use them?
No, sorry but all graphics, photos, text, clothing designs, and prints are copyright protected by Viscosity Clothing Company (the parent company of Rock-n-Roll-Action-Figures.com) or their respective owners.
I have a website. Would you do a link exchange with me?
Absolutely, at Rock-n-Roll-Action-Figures.com, we are always looking for link exchange partners, however, we reserve the right to accept or reject any link exchange request at our discretion.
At Rock-n-Roll-Action-Figures.com we specialize in music action figures and toys! We only offer the world's best collectible action figures, music action figures, collectible toys, movie figures and rock 'n' roll action figures. Some of the brands we carry include McFarlane, Sota Toys, NECA and Mezco Toys. We have a 100% satisfaction guarantee and we are proud of the great customer service we provide! Thanks for shopping with us! Have an action figure question or a request? Contact us or give us a call between 9:00 AM - 5:00 PM CDT at 612-386-9690. Love designer toys and vinyl figures? Check out our newest designer toys and vinyl figures site. Enjoy shopping for your music action figures! |